Privacy Policy
Last updated: July 2026
This Privacy Policy explains how the Altruist mobile app ("the App") handles your
information. The App lets you browse the menu, find pickup locations, and place orders at Altruist.
Information we collect
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Account information. When you sign in with Google or Apple, we receive your name,
email address, and (if available) profile image to create and secure your account. We do not receive
your Google or Apple password.
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Order information. Details of the orders you place (items, times, and related notes)
so we can fulfil and show your orders.
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Location. If you grant location permission, the App uses your device location to sort
nearby pickup spots and estimate walking time. This happens on your device to order the list; we do not
store your precise location on our servers.
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Basic usage & device data. Standard technical information (such as app version and
error diagnostics) needed to operate and improve the App.
How we use your information
- To create your account and keep you signed in.
- To take, prepare, and fulfil your orders.
- To show relevant pickup locations and wait/walk-time estimates.
- To operate, secure, and improve the App.
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To analyze usage, orders, and preferences — including in aggregated or de-identified form — in order
to understand trends, measure and improve the App and our offerings, personalize your experience, and
inform our business decisions.
How we share information
We do not sell your personal information. We share it only:
- With Altruist (the coffee shop) so your orders can be prepared and handed to you.
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With service providers that run the App on our behalf — for sign-in (Google, Apple), hosting and
database infrastructure (Cloudflare, Neon) — under agreements that limit their use of the data to
providing those services.
- When required by law or to protect the rights and safety of users and others.
Data retention
We keep your account and order information for as long as your account is active, and only as long as
needed for the purposes above or to meet legal obligations. You can ask us to delete your account and
associated data at any time.
Your choices and rights
- You can revoke location permission at any time in your device settings.
- You can request access to, correction of, or deletion of your personal data by contacting us.
Children
The App is not directed to children under 13, and we do not knowingly collect their data.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date at
the top of this page.
Contact
Questions or requests about your data: [email protected].